Refund Policy

A Legal Disclaimer

At Santos, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Returns

1.1 Returns are accepted within 2 days from the date of delivery.
1.2 Items must be unused, in their original packaging, and in the same condition as received.
1.3 Personalized or bulk orders, are not eligible for returns.

2. How to Initiate a Return

2.1 To request a return, please contact us at 8460417300 with your order details and reason for return.
2.2 Once your return is approved, we will provide instructions for sending the item back to us.
2.3 Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

3.1 Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
3.2 Approved refunds will be processed within 7 business days and credited back to your original payment method.

4. Exchanges

4.1 If you wish to exchange an item, please contact us to arrange the process.
4.2 Exchanges are subject to product availability.

5. Cancellations

5.1 Orders can be canceled within 3 hours of placement if they have not yet been shipped.
5.2 Canceled orders will be refunded in full.

6. Contact Us

If you have any questions or concerns about our Shopping or Refund Policy, please don’t hesitate to reach out:

• Email: [Insert Email Address]

• Phone: 8460417300