Shipping Policy
A Legal Disclaimer
Welcome to Santos! We strive to provide you with a seamless shopping experience. Please read the following information carefully to understand our policies for purchasing and delivery.
1. Order Processing
1.1 Orders placed on our website are processed within 2 business days.
1.2 Orders placed on weekends or holidays will be processed the next business day.
1.3 Once your order is processed, you will receive an email confirmation with your order details and estimated delivery date.
2. Shipping Information
2.1 Currently we are shipping in India only.
2.2 Shipping charges will be calculated at checkout based on your location and the shipping method selected.
2.3 Free shipping is available for orders over Rupees Twenty Five Thousand [Rs. 25,000/-].
3. Order Tracking
3.1 Once your order is shipped, you will receive a tracking number via email.
3.2 You can use this tracking number to monitor the status of your delivery on the shipping carrier’s website.
4. Lost or Damaged Items
4.1 If your order is lost or arrives damaged, please contact us within 48 hours of delivery at 8460417300.
4.2 We will work with you to resolve the issue promptly.